UC Connect Premium Video is built directly into your Hosted PBX, so you get voice, video, messaging, and collaboration from one platform instead of juggling separate subscriptions. With Canadian support, flexible plans, and integrations with Microsoft 365 and Google Workspace, it delivers enterprise-grade conferencing with the personal service and flexibility that larger providers can't match.

Each plan clearly outlines what is included. Core features like HD video, screen sharing, and chat come standard. Some advanced features such as recording, breakout rooms, and AI transcription are available on upgraded plans. Your account team can walk you through exactly what each tier includes so there are no surprises.

No. Participants join directly from their browser by clicking the meeting link. No account, no download, no setup. The host manages everything.

UC Connect Premium Video is optimized for Google Chrome, which we recommend for the best hosting experience. Participants can also join through Microsoft Edge (V96+) and Safari (14+). The platform supports Windows 10+, Mac OS X 11+, Android 11+, and iOS 15+. No plugins or downloads required to join a meeting.

Transcription is available with an upgrade. When enabled, recorded meetings are transcribed with AI-powered speaker identification. To access your transcriptions, go to the Meetings tab and select Past, or navigate directly to the Recordings tab. You will find the transcription in the top right corner of the recording page. Transcriptions typically take a few hours to process before appearing in your dashboard.

It depends on your plan, ranging from 25 participants, up to 250. This makes it easy to match the right plan to your clients' team size and meeting needs.

Yes. UC Connect Premium Video is built into the Hosted PBX platform, so meetings, calls, and messaging all work together. There is no separate platform to manage or additional vendor relationship to maintain.

With features like speaker spotlight, stage view, live streaming, and moderator controls on upgraded plans, UC Connect handles everything from team huddles to company-wide events and training sessions.

Yes. Upgraded plans include audio and video recording so you can capture every detail. Recordings are stored in the cloud for easy access and sharing with team members who could not attend. Pro plans add AI-powered transcription with speaker identification, turning recordings into searchable, shareable content.

Basic gives you HD video meetings for up to 25 participants with screen sharing, chat, and scheduling. Plus adds recording, breakout rooms, security controls, and custom branding for up to 100 participants. Pro unlocks AI transcription, live streaming, and multi-camera broadcast for up to 250 participants.

The Terms of Usage explain how you can use UC Connect Premium Video, including user responsibilities, service availability, payment terms, acceptable use policies, and important legal information. Click here to learn more.

Our Privacy Policy details how we collect, use, and safeguard your personal information, including meeting data, recordings, and account details. It explains your privacy rights, data security measures, and our commitment to PIPEDA compliance. Click here to learn more.