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[![](https://unitedcloud.ca/hubfs/Conduit%202.0%20Blog%20Article%20(3).png)](https://unitedcloud.ca/articles/introducing-conduit-2.0-one-portal-for-everything-you-need) ##### [Introducing Conduit 2.0: One Portal for Everything You Need](https://unitedcloud.ca/articles/introducing-conduit-2.0-one-portal-for-everything-you-need) [Conduit 2.0](https://unitedcloud.ca/articles/tag/conduit-2-0) September 17, 2026 [![](https://unitedcloud.ca/hubfs/The%20Call%20Feature%20That%20Lets%20You%20Focus%20Without%20Going%20Dark.png)](https://unitedcloud.ca/articles/delivering-exceptional-customer-experiences-with-ccaas-1) ##### [The Call Feature That Lets You Focus Without Going Dark](https://unitedcloud.ca/articles/delivering-exceptional-customer-experiences-with-ccaas-1) [Contact Center](https://unitedcloud.ca/articles/tag/contact-center) September 10, 2026 [![](https://unitedcloud.ca/hubfs/Stop%20Switching%20Screens%20The%20Case%20for%20Bringing%20Your%20Phone%20System%20into%20Microsoft%20Teams.png)](https://unitedcloud.ca/articles/stop-switching-screens-the-case-for-bringing-your-phone-system-into-microsoft-teams) ##### [Stop Switching Screens: The Case for Bringing Your Phone System into Microsoft Teams](https://unitedcloud.ca/articles/stop-switching-screens-the-case-for-bringing-your-phone-system-into-microsoft-teams) [MS Teams](https://unitedcloud.ca/articles/tag/ms-teams) September 8, 2026 [![](https://unitedcloud.ca/hubfs/Call%20Hold%20or%20Call%20Park%20The%20One-Word%20Difference%20That%20Changes%20Everything.png)](https://unitedcloud.ca/articles/call-hold-or-call-park-the-one-word-difference-that-changes-everything) ##### [Call Hold or Call Park? The One-Word Difference That Changes Everything](https://unitedcloud.ca/articles/call-hold-or-call-park-the-one-word-difference-that-changes-everything) [Technical Feature](https://unitedcloud.ca/articles/tag/technical-feature) August 24, 2026 [![](https://unitedcloud.ca/hubfs/SIP%20Trunking%20The%20Phone%20Line%20Upgrade%20Nobody%20Notices%20Until%20Its%20Gone.png)](https://unitedcloud.ca/articles/sip-trunking-the-phone-line-upgrade-nobody-notices-until-its-gone) ##### [SIP Trunking: The Phone Line Upgrade Nobody Notices Until It's Gone](https://unitedcloud.ca/articles/sip-trunking-the-phone-line-upgrade-nobody-notices-until-its-gone) [Business Communication](https://unitedcloud.ca/articles/tag/business-communication) August 23, 2026 [![](https://unitedcloud.ca/hubfs/UC%20Connect%20Premium%20Video%20Meeting%20or%20Webinar%20Know%20Which%20One%20You%20Need-1.png)](https://unitedcloud.ca/articles/uc-connect-premium-video-meeting-or-webinar-know-which-one-you-need) ##### [UC Connect Premium Video: Meeting or Webinar? Know Which One You Need](https://unitedcloud.ca/articles/uc-connect-premium-video-meeting-or-webinar-know-which-one-you-need) [UC Connect Premium Video](https://unitedcloud.ca/articles/tag/uc-connect-premium-video) August 23, 2026 [![](https://unitedcloud.ca/hubfs/The%20Tone%20Behind%20Every%20Call%2c%20Finally%20Visible.png)](https://unitedcloud.ca/articles/the-tone-behind-every-call-finally-visible) ##### [The Tone Behind Every Call, Finally Visible](https://unitedcloud.ca/articles/the-tone-behind-every-call-finally-visible) [Technical Feature](https://unitedcloud.ca/articles/tag/technical-feature) August 23, 2026 [![](https://unitedcloud.ca/hubfs/The%20Internet%20Fax%20Details%20Nobody%20Talks%20About.png)](https://unitedcloud.ca/articles/the-internet-fax-details-nobody-talks-about-clone) ##### [The Internet Fax Details Nobody Talks About](https://unitedcloud.ca/articles/the-internet-fax-details-nobody-talks-about-clone) [Fax](https://unitedcloud.ca/articles/tag/fax) August 23, 2026 [![](https://unitedcloud.ca/hubfs/Ring%20Group%2c%20Simultaneous%20Ring%2c%20or%20Call%20Queue%20Heres%20the%20Difference.png)](https://unitedcloud.ca/articles/ring-group-simultaneous-ring-or-call-queue-heres-the-difference) ##### [Ring Group, Simultaneous Ring, or Call Queue? Here's the Difference](https://unitedcloud.ca/articles/ring-group-simultaneous-ring-or-call-queue-heres-the-difference) [Technology](https://unitedcloud.ca/articles/tag/technology) August 23, 2026 [![](https://unitedcloud.ca/hubfs/The%20Copper%20Line%20Nobody%20Remembers%20Installing.png)](https://unitedcloud.ca/articles/the-copper-line-nobody-remembers-installing) ##### [The Copper Line Nobody Remembers Installing](https://unitedcloud.ca/articles/the-copper-line-nobody-remembers-installing) [UC Analog](https://unitedcloud.ca/articles/tag/uc-analog) August 23, 2026 [![](https://unitedcloud.ca/hubfs/Advanced%20UC%20Softphone%20Takes%20the%20Guessing%20Out%20of%20Every%20Call%20(2).png)](https://unitedcloud.ca/articles/advanced-uc-softphone-makes-sure-you-never-miss-the-call) ##### [Advanced UC Softphone Makes Sure You Never Miss the Call](https://unitedcloud.ca/articles/advanced-uc-softphone-makes-sure-you-never-miss-the-call) [Advanced UC Softphone](https://unitedcloud.ca/articles/tag/advanced-uc-softphone) August 23, 2026 [![](https://unitedcloud.ca/hubfs/The%20Contact%20Centre%20Experience%202026%20What%20It%20Is%20and%20How%20to%20Improve%20It.png)](https://unitedcloud.ca/articles/the-contact-centre-experience-2026-what-it-is-and-how-to-improve-it) ##### [The Contact Center Experience 2026: What It Is and How to Improve It](https://unitedcloud.ca/articles/the-contact-centre-experience-2026-what-it-is-and-how-to-improve-it) [Contact Center](https://unitedcloud.ca/articles/tag/contact-center) August 23, 2026 [1](https://unitedcloud.ca/articles) [2](https://unitedcloud.ca/articles/page/2) [3](https://unitedcloud.ca/articles/page/3) [4](https://unitedcloud.ca/articles/page/4) [5](https://unitedcloud.ca/articles/page/5) ## Get Started with UnitedCloud #### **Activate UnitedCloud on the device you're already using. 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[Trust Center](https://trust.unitedcloud.ca) [System Status](https://status.iplogin.ca) Copyright 2026 © UnitedCloud Inc.              ```json { "@context" : "https://schema.org", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "CA", "addressLocality" : "Chestermere", "addressRegion" : "AB", "postalCode" : "T1X 0V2", "streetAddress" : "100 Rainbow Road #206" }, "alternateName" : [ "UnitedCloud", "United Cloud" ], "areaServed" : { "@type" : "Country", "name" : "Canada" }, "contactPoint" : [ { "@type" : "ContactPoint", "areaServed" : "CA", "availableLanguage" : "English", "contactType" : "sales", "telephone" : "+1-587-885-1304" }, { "@type" : "ContactPoint", "areaServed" : "CA", "availableLanguage" : "English", "contactType" : "customer service", "telephone" : "+1-800-693-3891" }, { "@type" : "ContactPoint", "areaServed" : "CA", "contactOption" : "TollFree", "contactType" : "technical support", "hoursAvailable" : "Mo-Su 00:00-24:00", "telephone" : "+1-587-573-7333" } ], "description" : "UnitedCloud is a Canadian UCaaS (Unified Communications as a Service) provider offering cloud business phone systems, SIP trunking, Microsoft Teams integration, contact center, and white-label telecom solutions for Canadian businesses and partners.", "email" : "info@unitedcloud.ca", "foundingLocation" : { "@type" : "Place", "name" : "Chestermere, Alberta, Canada" }, "knowsAbout" : [ "UCaaS", "Unified Communications as a Service", "Cloud phone systems", "VoIP", "SIP trunking", "Microsoft Teams Direct Routing", "Contact center solutions", "White-label telecom", "PIPEDA compliance", "Canadian business communications" ], "logo" : "https://unitedcloud.ca/wp-content/uploads/UnitedCloud_Email_logo__5_.png", "name" : "UnitedCloud Inc.", "sameAs" : [ "https://www.linkedin.com/company/unitedcloud", "https://twitter.com/unitedcloud" ], "url" : "https://unitedcloud.ca" } ``` ```json { "@context" : "https://schema.org", "@type" : [ "LocalBusiness", "TelecommunicationsService" ], "address" : { "@type" : "PostalAddress", "addressCountry" : "CA", "addressLocality" : "Chestermere", "addressRegion" : "AB", "postalCode" : "T1X 0V2", "streetAddress" : "100 Rainbow Road #206" }, "areaServed" : { "@type" : "Country", "name" : "Canada" }, "description" : "Canadian UCaaS provider offering cloud phone systems, unified communications, SIP trunking, and white-label telecom solutions for Canadian businesses.", "email" : "info@unitedcloud.ca", "geo" : { "@type" : "GeoCoordinates", "latitude" : 51.0486, "longitude" : -113.8731 }, "hasOfferCatalog" : { "@type" : "OfferCatalog", "itemListElement" : [ { "@type" : "Offer", "itemOffered" : { "@type" : "Service", "name" : "Cloud Business Phone System" } }, { "@type" : "Offer", "itemOffered" : { "@type" : "Service", "name" : "Microsoft Teams Phone Integration" } }, { "@type" : "Offer", "itemOffered" : { "@type" : "Service", "name" : "SIP Trunking" } }, { "@type" : "Offer", "itemOffered" : { "@type" : "Service", "name" : "Contact Center (CCaaS)" } }, { "@type" : "Offer", "itemOffered" : { "@type" : "Service", "name" : "Call Recording and Transcription" } }, { "@type" : "Offer", "itemOffered" : { "@type" : "Service", "name" : "UC Analog — Analog Line Replacement" } }, { "@type" : "Offer", "itemOffered" : { "@type" : "Service", "name" : "White-Label UCaaS Partner Program" } } ], "name" : "UCaaS and Cloud Communications Services" }, "image" : "https://unitedcloud.ca/wp-content/uploads/UnitedCloud_Email_logo__5_.png", "name" : "UnitedCloud Inc.", "openingHoursSpecification" : { "@type" : "OpeningHoursSpecification", "closes" : "17:30", "dayOfWeek" : [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday" ], "opens" : "06:30" }, "priceRange" : "$$", "telephone" : "+1-587-885-1304", "url" : "https://unitedcloud.ca" } ``` ```json { "@context" : "https://schema.org", "@type" : "Product", "areaServed" : { "@type" : "Country", "name" : "Canada" }, "brand" : { "@type" : "Brand", "name" : "UnitedCloud" }, "description" : "A cloud-based VoIP business phone system for Canadian businesses. Includes calling, texting, faxing, call routing, auto-attendant, voicemail, and analytics. No hardware required. PIPEDA-compliant.", "name" : "UnitedCloud Cloud Business Phone System", "offers" : { "@type" : "Offer", "availability" : "https://schema.org/InStock", "priceCurrency" : "CAD", "seller" : { "@type" : "Organization", "name" : "UnitedCloud Inc." } }, "provider" : { "@type" : "Organization", "name" : "UnitedCloud Inc.", "url" : "https://unitedcloud.ca" }, "url" : "https://unitedcloud.ca/business-phone/" } ``` ```json { "@context" : "https://schema.org", "@type" : "FAQPage", "mainEntity" : [ { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "A cloud business phone system is a VoIP-based phone service hosted on the internet rather than on physical hardware at your office. It lets businesses make and receive calls, texts, and faxes from any device, anywhere, with features like call routing, voicemail, auto-attendant, and analytics — all managed through an online portal." }, "name" : "What is a cloud business phone system?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes. UnitedCloud is a Canadian-owned UCaaS provider operating under Canadian privacy law. Our platform is designed to support PIPEDA compliance for Canadian businesses, including regulated industries like healthcare and legal services." }, "name" : "Is UnitedCloud's phone system PIPEDA compliant?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes. UnitedCloud supports number porting, so you can transfer your existing business phone number to our platform with no service interruption. You can also choose a new number if preferred." }, "name" : "Can I keep my existing business phone number?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "No. UnitedCloud works with any SIP-compliant phone and also offers softphone apps for desktop, iOS, and Android. You can keep existing compatible hardware or choose from a wide range of supported phone models." }, "name" : "Do I need to buy new phones to use UnitedCloud?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Most UnitedCloud setups are completed quickly, with many businesses up and running within a few business days. UnitedCloud provides onboarding support, training, and remote implementation so there is no need for on-site technicians." }, "name" : "How long does it take to set up a cloud phone system with UnitedCloud?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes. UnitedCloud's cloud phone system works on any device from any location, making it ideal for hybrid and fully remote Canadian businesses. Employees can use the same business number and features whether they are in the office, working from home, or on the go." }, "name" : "Does UnitedCloud offer support for hybrid and remote teams?" } ] } ``` ```json { "@context" : "https://schema.org", "@type" : "Service", "areaServed" : { "@type" : "Country", "name" : "Canada" }, "audience" : { "@type" : "Audience", "audienceType" : "MSPs, ISPs, and telecom resellers in Canada" }, "description" : "UnitedCloud's white-label partner program gives Canadian MSPs, ISPs, and telecom resellers a fully branded UCaaS platform. Partners set their own pricing, own the client relationship, and earn 30–50% gross margins. UnitedCloud provides Tier 1–3 technical support, billing, and implementation services.", "name" : "UnitedCloud White-Label UCaaS Partner Program", "provider" : { "@type" : "Organization", "name" : "UnitedCloud Inc.", "url" : "https://unitedcloud.ca" }, "url" : "https://unitedcloud.ca/partners/" } ``` ```json { "@context" : "https://schema.org", "@type" : "AboutPage", "description" : "UnitedCloud is a 100% Canadian, channel-driven UCaaS provider based in Chestermere, Alberta. We support hundreds of Canadian MSPs and telecom partners with a white-label unified communications platform featuring geo-redundant Canadian infrastructure.", "mainEntity" : { "@type" : "Organization", "name" : "UnitedCloud Inc.", "url" : "https://unitedcloud.ca" }, "name" : "About UnitedCloud — Canada's UCaaS Provider", "url" : "https://unitedcloud.ca/about/" } ```