What is a cloud business phone system?

A cloud business phone system is a VoIP-based phone service hosted on the internet rather than on physical hardware at your office. It lets businesses make and receive calls, texts, and faxes from any device, anywhere, with features like call routing, voicemail, auto-attendant, and analytics — all managed through an online portal.

Is UnitedCloud's phone system PIPEDA compliant?

Yes. UnitedCloud is a Canadian-owned UCaaS provider operating under Canadian privacy law. Our platform is designed to support PIPEDA compliance for Canadian businesses, including regulated industries like healthcare and legal services.

Can I keep my existing business phone number?

Yes. UnitedCloud supports number porting, so you can transfer your existing business phone number to our platform with no service interruption. You can also choose a new number if preferred.

Do I need to buy new phones to use UnitedCloud?

No. UnitedCloud works with any SIP-compliant phone and also offers softphone apps for desktop, iOS, and Android. You can keep existing compatible hardware or choose from a wide range of supported phone models.

How long does it take to set up a cloud phone system with UnitedCloud?

Most UnitedCloud setups are completed quickly, with many businesses up and running within a few business days. UnitedCloud provides onboarding support, training, and remote implementation so there is no need for on-site technicians.

Does UnitedCloud offer support for hybrid and remote teams?

Yes. UnitedCloud's cloud phone system works on any device from any location, making it ideal for hybrid and fully remote Canadian businesses. Employees can use the same business number and features whether they are in the office, working from home, or on the go.

Skip to content

Products

Phone System

Microsoft Teams Integration

Contact Center

SIP Trunking

UC AI Voice Assist

UC Connect Premium Video

Internet Fax

Voice Analytics

Advanced UC Softphone

UC Operator

UC Analog

UC Hospitality
Solutions
Articles
Partners
Contact Us

Is Your Business Phone System a Total Nightmare?

Enter the Monster Phone Makeover Contest for your chance to banish those communication horrors! Tell us your scary phone story for a chance to win a new phone system with up to 10 Htek UCV20 phones.

Entries close October 31.

Business Voice Services Provider

Products

Phone System
Microsoft Teams Integration
Contact Center
SIP Trunking
Internet Fax
Voice Analytics
Advanced UC Softphone

Solutions

Industries
Developer Platform
APIs
Integrations
UC Billing

Resources

Articles
Partner Program
Become a Partner
Knowledge Base
911 Information
Trust Center

System Status