Talk, message, meet, and support your insurance agents—all from one secure, integrated workspace.
A leader for insurance companies big and small
Talk, Message & Meet
Collaborate from anywhere
True omnichannel communications
Centralize communication channels for seamless collaboration across teams, improving efficiency and workflow, with our robust omnichannel platform.
Take calls from anywhere
Need to step away from your desk? Make outbound calls from your personal cell phone. UnitedCloud lets you seamlessly switch calls between devices without interrupting the conversation.
Client Communications
Automatically track client conversations
Call transcription
Use transcripts to handle complex customer communications, fact-check, and improve case handling during calls
Improved assessment
Enhance risk assessment on a per-customer basis, based on real agent interactions, with transcription and sentiment analysis.
The Best Cloud-Based Phone System for Insurance Providers
Enhance customer satisfaction in the insurance industry with the best cloud-based phone system. Improved communication, personalized servic...
February 06, 2024
Get Started with UnitedCloud
Activate UnitedCloud on the device you're already using. Book a personalized demo with one of our experts today.
Frequently asked questions
What is a cloud phone system for insurance companies?
A cloud phone system for insurance companies is a communication solution that operates over the internet rather than traditional phone lines. It integrates voice, messaging, and video capabilities into a unified platform, allowing insurance agents to manage client interactions, process claims, and conduct consultations efficiently. This system provides features such as call routing, automated responses, and secure data handling, which are essential for handling sensitive insurance information and ensuring seamless communication across remote and in-office teams.
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Why is UnitedCloud the best phone system for insurance companies?
UnitedCloud is the ideal phone system for insurance companies due to its tailored features designed to meet the industry's needs. It offers secure and reliable communication channels for handling sensitive client information, integrating with existing CRM systems to streamline claims processing and customer management. Key features include automated appointment reminders, intelligent call routing based on urgency, and robust reporting tools for monitoring team performance.
