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UnitedCloud for Hospitality

A modern phone system for hospitality companies

Talk, message, meet, and support your clients—all from one secure, integrated workspace.

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A leader for hospitality companies big and small

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Talk, Message & Meet

Guest communication and virtual services

Guest communication hub

Centralize all guest communication—calls, messages, and video meetings—on one platform, ensuring a seamless and personalized guest experience.

Virtual concierge services

Offer guests virtual concierge services through HD video conferencing, allowing them to access hotel services and recommendations remotely.

Automated reservation reminders

Send automated reminders and confirmations for reservations, reducing no-shows and keeping guests informed.

Team Communications

Efficient staff coordination

Staff coordination

Enhance coordination between hotel staff with instant messaging and shared workspaces, ensuring smooth operations during peak times.

Mobile access for staff

Equip staff with mobile access to all communication tools, allowing them to stay connected and responsive while on the move.

Guest satisfaction tracking

Monitor guest interactions and satisfaction with analytics, helping hospitality businesses optimize their services and improve guest experiences.

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Hospitality featured content

How a Hosted Phone System Can Improve Communication in the Hospitality Industry
Hospitality

How a Hosted Phone System Can Improve Communication in the Hospitality Industry

Discover how a hosted phone system can revolutionize communication in the hospitality industry. Improve guest satisfaction and boost busine...

April 25, 2024

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Frequently asked questions

What is a cloud phone system for hospitality companies?

 

A cloud phone system for hospitality companies is a versatile communication solution that integrates voice, messaging, and video services over the internet, streamlining interactions between guests and staff. It supports functions such as reservation management, customer service, and internal coordination without relying on traditional phone hardware. This system allows hospitality businesses to provide a seamless guest experience by offering features like virtual concierge services, automated booking confirmations, and real-time communication across various departments.

Why is UnitedCloud the best phone system for hospitality companies?

 

UnitedCloud stands out for hospitality companies due to its specialized features that enhance guest interactions and internal operations. It offers seamless integration of voice, messaging, and video services, enabling efficient reservation management and customer support. UnitedCloud’s system provides automated booking confirmations and reminders, ensuring a smooth guest experience. Additionally, its real-time messaging and mobile access allow staff to coordinate effectively across different areas, while its performance analytics help optimize service delivery and improve overall guest satisfaction.