Question: What if you could have a fully integrated, enterprise-grade calling experience without leaving Microsoft Teams?
That’s exactly what UnitedCloud’s direct routing integration offers. If your business is already using Microsoft Teams, you can now add a powerful voice solution directly into your existing setup—no additional hardware or software required. With UnitedCloud’s direct routing, you can make and receive calls within the Teams interface, creating a seamless communication experience for your team.
What is Direct Routing for Microsoft Teams?
Direct routing essentially turns Microsoft Teams into a fully functional phone system. Traditionally, Microsoft Teams is designed for chat and video meetings, but with direct routing, your team can use it to make calls to mobile phones and landlines, just like a regular phone system. And the best part? It’s all hosted in the cloud.
UnitedCloud’s direct routing solution allows your team to make calls over the Public Switched Telephone Network (PSTN) from within Teams, bypassing the need for Microsoft’s own calling plans. Whether you’re managing calls internally or reaching out to clients, direct routing ensures your business stays connected—all from within the familiar Teams interface.
How Does Direct Routing Work with UnitedCloud?
UnitedCloud’s direct routing is fully cloud-based, meaning your business can enjoy an integrated calling experience with no need for new hardware. Here’s how it works:
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Unified Experience: You can access UnitedCloud’s voice features directly in the Microsoft Teams interface, streamlining your workflows and reducing the need to switch between different apps or screens.
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Global Reach: Your team can make and receive calls from anywhere, on any device, without ever leaving Microsoft Teams. It’s perfect for remote teams or businesses with global operations.
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Cost-Effective: Direct routing eliminates the need for multiple service providers and software, reducing both complexity and costs. Plus, UnitedCloud’s competitive international calling rates mean significant savings.
The Benefits of UnitedCloud Direct Routing for Microsoft Teams
Seamless Integration
No need for extra applications or software updates. UnitedCloud’s direct routing integrates with Microsoft Teams, creating an all-in-one communication hub for your business. Whether your team is working in the office, from home, or on the go, they’ll have access to the same powerful calling features.
Enhanced Features for Collaboration
UnitedCloud brings advanced voice capabilities to Teams, such as call forwarding, voicemail-to-email, and real-time call reporting. Your team can handle customer calls, collaborate internally, and manage contacts—all from a single interface.
Scalable for Businesses of All Sizes
Whether you’re a small business or a large enterprise, UnitedCloud’s direct routing grows with you. It’s easy to add new users or locations, ensuring your communication system scales as your business evolves.
Significant Cost Savings
By choosing UnitedCloud for direct routing, you can bypass Microsoft’s often costly calling plans. With affordable international calling rates and no need for additional hardware, you’ll cut costs while enhancing your communication capabilities.
Experience the Difference Today
If your business is using Microsoft Teams, there’s no reason to miss out on a fully integrated phone system. UnitedCloud’s direct routing makes it easy to streamline communication, improve collaboration, and save on costs—all without leaving Teams. Whether you need to handle customer calls, manage internal communications, or work with international teams, UnitedCloud has you covered.
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