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Integrations | Microsoft Teams

UnitedCloud Microsoft Teams Connector

Connect your contact center with the rest of your enterprise.


More than 500,000 businesses trust Teams as their unified communication platform.

Now, you have the opportunity to enhance your offerings with essential modern phone system capabilities.

Microsoft Teams Partner

Microsoft Teams has rapidly become the most quickly adopted application in Microsoft's history. Now, there's an opportunity to enhance its functionality with critical modern phone system features that aren't natively available, such as three-digit extension dialling, call recording, detailed reporting, and sophisticated business telecommunication applications, including transcription, voice analytics, and a fully integrated contact center with Teams. This enhancement broadens the service offering and maximizes the utilization of Teams within your organization.


"The recent integration of Microsoft Teams with UnitedCloud highlights the increasing demand for integrated UCaaS and CCaaS solutions among our clients. This integration facilitates easy access for agents to experts within the organization, enhancing collaboration, improving customer experiences, and allowing businesses to make the most of their cloud investments."

Reo Harb | Co-Founder, Executive


Pure cloud-based deployment.

UnitedCloud's Microsoft Team's Integration enables businesses to utilize Microsoft Teams as a state-of-the-art Unified Communications (UC) solution. By embracing Microsoft Teams, organizations can reduce the need for on-site infrastructure and seamlessly transition to a pure cloud-based deployment.

  • Utilize your existing local telephone numbers and inbound services; numbers will function across all devices and locations.
  • Call anyone, anywhere on any device using UnitedCloud's Microsoft Teams Integration; calls are transmitted via SIP trunks, enabling more effective collaboration than ever before.

Collaborate effortlessly.

Provide secure call routing between Microsoft Teams and UnitedCloud with direct routing for seamless transfers and conferences.

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Keep everyone informed.

Easily update everyone on key events and insights from your dashboard. Use automatic alerts in Teams through UnitedCloud to ensure smooth communication and keep all team members informed without hassle.

Get the most out of your cloud investment.

UnitedCloud provides a revolutionary, exclusive tool that seamlessly connects our UCaaS platform to Microsoft Teams. By offering your clients a comprehensive solution for collaboration, messaging, and calling, you can enhance their productivity and streamline their communication. And the best part? You can brand the portal and emails with your identity while we handle the technology and service. Your customers will see it as 100% you.