Imagine a typical Monday morning where your phone is ringing non-stop with potential or existing customers. Each call represents an opportunity to create a positive impression that could make or break your relationship with them. In today's fast-paced business world, it is crucial to provide prompt and professional customer service. This is where our cutting-edge Auto Attendant feature comes in. Our Auto Attendant ensures that every call is handled with utmost care and professionalism, according to your unique preferences. With this feature, you can bid goodbye to missed opportunities and welcome satisfied customers.

What is an Auto Attendant?

An Auto Attendant is an automated phone feature that can be programmed to perform tasks similar to those of a live operator. It greets callers with warm, prerecorded messages and intelligently directs them to the appropriate department or individual, operating as the frontline of your customer service.

How Does UnitedCloud's Auto Attendant Work?

When a caller dials your main company number, our Auto Attendant welcomes them with a prerecorded message showcasing all the available departments. The caller is then guided to enter the corresponding number for the department or person they wish to connect with, and our Auto Attendant seamlessly transfers the call to the designated destination.

With our exceptional call management system, you can route calls to specific team members or departments or direct them to voicemail or an automated menu if no one is available. Adjusting and setting up your call routing preferences is effortless and can be done conveniently through your online dashboard.

Key Features of Our Auto Attendant

Call Forwarding

Never miss an important call again. Our call forwarding feature allows you to redirect calls to multiple numbers, ensuring that you or a team member can respond no matter where you are.

Customizable Call Routing

Our intuitive dashboard puts you in control, allowing you to easily adjust how calls are handled, ensuring that callers always reach the right destination.

Built-in Call Analytics

Gain valuable insights into your call traffic with our analytics dashboard. Track call volumes, missed calls, and more to continually refine your customer service strategy.

Outstanding Customer Support

Our dedicated support team is here for you around the clock, ready to assist with any queries you may have, ensuring your Auto Attendant system runs smoothly.

Elevate Your Business with an Auto Attendant

Choosing an Auto Attendant means not just meeting but exceeding customer expectations. It's an investment in creating seamless, efficient, and memorable customer interactions. Say goodbye to missed opportunities and hello to satisfied customers.