Microsoft Teams is one of the most popular tools for collaboration. It helps businesses with chatting, video meetings, and file sharing, making teamwork easier. But while Teams is great at keeping everyone connected, many organizations need more advanced calling and communication features to truly maximize their efficiency.
That’s where UnitedCloud comes in. By integrating UnitedCloud’s cloud-based phone and communication solutions with Microsoft Teams, businesses can unlock powerful new capabilities. This combination creates a secure, reliable, and easy-to-use platform that meets all your communication needs.
From making global calls to streamlining workflows, this setup helps teams in every department get more done. Let’s explore how pairing Microsoft Teams with UnitedCloud can make life easier for sales teams, executive assistants, IT support teams, customer service teams, and more.
Sales teams depend on clear communication and fast responses to close deals. Pairing Microsoft Teams with UnitedCloud gives sales reps the tools they need to work smarter and faster:
Better call insights: After every call, sales teams get helpful summaries and insights to improve their approach.
Everything in one place: Move seamlessly between calls, chats, and video meetings within Microsoft Teams—no need to switch between apps.
CRM integration: Connect Microsoft Teams to tools like Salesforce or HubSpot to save time and keep all customer info in one spot.
Executive assistants handle busy schedules, important calls, and countless details every day. Integrating UnitedCloud with Microsoft Teams makes their tasks simpler and more efficient:
Advanced call management: Easily forward calls, screen them, or manage multiple lines at once.
Unified platform: Manage calls, video meetings, and messages from one app, saving time and effort.
Easy scheduling: Coordinate meetings and handle communications in real time, without juggling multiple tools.
IT professionals are the backbone of any organization, ensuring all systems run smoothly. With Microsoft Teams and UnitedCloud, IT teams can streamline operations and enhance security:
Top-notch security: UnitedCloud offers end-to-end encryption and compliance with standards like HIPAA and SOC2 to keep communications secure.
Support remote teams: Manage and troubleshoot devices for employees working from anywhere.
Simplify tech management: Combine tools to reduce complexity, making it easier to support your team.
Detailed analytics: Access call and performance data to quickly find and fix issues.
Customer service teams need to provide fast, clear, and helpful support. The combination of Microsoft Teams and UnitedCloud ensures they can deliver top-notch service:
Quick call routing: Automatically send customers to the right representative, saving time and improving satisfaction.
Real-time collaboration: Chat or video call with teammates to resolve customer issues faster.
All-in-one tools: Access customer info and communication tools without switching between apps.
Today’s workplaces are more flexible than ever, with employees working from home, the office, or both. Pairing Microsoft Teams with UnitedCloud ensures everyone stays connected:
Work on any device: Use phones, tablets, or computers to join meetings or make calls.
Always stay connected: Reliable tools make it easy to communicate across time zones or locations.
Flexible and scalable: Add more features or users as your team grows, without hassle.
By pairing Microsoft Teams with UnitedCloud, businesses can go beyond basic communication. Sales teams close deals faster, executive assistants manage tasks with ease, IT teams simplify their workload, and customer service teams deliver better support. Remote teams also benefit from the flexibility and reliability this setup provides.
Everything works together seamlessly, saving time and boosting productivity across your entire organization.
Want to make communication easier for your business? Contact us today to learn more about how UnitedCloud and Microsoft Teams can help your team thrive!