--- title: UC Connect Premium Video | UnitedCloud description: HD video conferencing with AI transcription, Microsoft 365/Google Workspace integration, and Canadian support. Built for business, integrated with Hosted PBX. --- [Skip to content](https://unitedcloud.ca/products/uc-connect-premium-video#main-content) [![UC_Horizontal_Colour_Positive_Web_600 copy](https://unitedcloud.ca/hs-fs/hubfs/UC_Horizontal_Colour_Positive_Web_600%20copy.png?width=292&height=40&name=UC_Horizontal_Colour_Positive_Web_600%20copy.png "UC_Horizontal_Colour_Positive_Web_600 copy")](https://unitedcloud.ca/?hsLang=en) - Products #### [Phone System](https://unitedcloud.ca/products/phone-system?hsLang=en) #### [Microsoft Teams Integration](https://unitedcloud.ca/products/microsoft-teams-integration?hsLang=en) #### [Contact Center](https://unitedcloud.ca/products/contact-center?hsLang=en) #### [SIP Trunking](https://unitedcloud.ca/products/sip-trunking?hsLang=en) #### [UC AI Voice Assist](https://unitedcloud.ca/products/uc-ai-voice-assist?hsLang=en) #### [UC Connect Premium Video](https://unitedcloud.ca/products/uc-connect-premium-video) #### [Internet Fax](https://unitedcloud.ca/products/internet-fax?hsLang=en) #### [Voice Analytics](https://unitedcloud.ca/products/voice-analytics?hsLang=en) #### [Advanced UC Softphone](https://unitedcloud.ca/products/advanced-uc-softphone?hsLang=en) #### [UC Operator](https://unitedcloud.ca/products/uc-operator?hsLang=en) #### [UC Analog](https://unitedcloud.ca/products/uc-analog?hsLang=en) #### [UC Hospitality](https://unitedcloud.ca/products/uc-hospitality?hsLang=en) - [Solutions](https://unitedcloud.ca/solutions?hsLang=en) - [Articles](https://unitedcloud.ca/articles?hsLang=en) - [Partners](https://unitedcloud.ca/partners?hsLang=en) - [Contact Us](https://unitedcloud.ca/contact?hsLang=en) [Login](https://unitedcloud.ca/client-login?hsLang=en) 1. Products 2. UC Connect Premium Video ## UC Connect Premium Video UC Connect Premium Video is UnitedCloud's Zoom-like video conferencing platform. It delivers HD video conferencing and webinar with AI transcription, Microsoft 365 and Google Workspace calendar integration, and professional collaboration tools, all tightly connected to your Hosted PBX platform [Learn More](https://unitedcloud.ca/products-learn-more?hsLang=en) ![UC Connect - Website front image (1)](https://unitedcloud.ca/hubfs/UC%20Connect%20-%20Website%20front%20image%20(1).png) ### Superior video collaboration for Flexible workforces. ![Smart AI Transcriptions](https://unitedcloud.ca/hs-fs/hubfs/1-Jan-23-2026-05-13-22-4106-PM.png?width=60&height=54&name=1-Jan-23-2026-05-13-22-4106-PM.png) ### **Smart AI Transcriptions** Record and transcribe meetings with speaker identification. Search and share key moments without rewatching. ![Live Streaming Capabilities](https://unitedcloud.ca/hs-fs/hubfs/2-Jan-23-2026-05-13-22-4425-PM.png?width=60&height=54&name=2-Jan-23-2026-05-13-22-4425-PM.png) ### **Live Streaming Capabilities** Broadcast meetings via direct link or YouTube. Reach viewers who need to watch without active participation. ![Browser-Based Meetings](https://unitedcloud.ca/hs-fs/hubfs/3-Jan-23-2026-05-13-22-4392-PM.png?width=60&height=54&name=3-Jan-23-2026-05-13-22-4392-PM.png) ### **Browser-Based Meetings** Join or host meetings instantly from any browser with no downloads or plugins required. Just click the link and connect. ### ![UC-logo-wht-web (3)-1](https://unitedcloud.ca/hs-fs/hubfs/UC-logo-wht-web%20(3)-1.png?width=111&height=60&name=UC-logo-wht-web%20(3)-1.png) ###  Meet UC Connect Premium Video: The Zoom-Like Video Conferencing Platform Built for Canadian Teams  Discover why Canadian businesses are choosing UC Connect Premium for 2026. HD video conferencing and webinar, Microsoft 365 and Google Workspace integration, flexible scaling, Canadian support, and optional AI features all built for Canadian business needs. [Learn more](https://unitedcloud.ca/articles/uc-connect-premium-video-the-enterprise-video-solution-built-into-your-hosted-pbx?hsLang=en) --- ### Powerful UC Connect features that elevate your video meetings ![Seamless Video Experience](https://unitedcloud.ca/hubfs/1-Jan-23-2026-05-31-04-8661-PM.png) ### Seamless Video Experience Crystal-clear audio and video powered by WebRTC technology that uses less bandwidth without sacrificing quality. Conversations flow naturally. ![Advanced Teamwork Features](https://unitedcloud.ca/hubfs/2-Jan-23-2026-05-31-04-9606-PM.png) ### **Advanced Teamwork Features** Collaborate through screen sharing, whiteboards, and annotation on any plan. Upgrade for breakout rooms, moderator controls, and team messaging. ![UC Connect Features (3)](https://unitedcloud.ca/hubfs/UC%20Connect%20Features%20(3).png) ### Webinars Made Simple Host up to 300 participants, stream live to YouTube, run polls and surveys, and engage your audience through chat on any device. . --- ![Canadian Privacy Protection](https://unitedcloud.ca/hubfs/4-Jan-23-2026-05-31-04-4653-PM.png) ### **Enterprise-Grade Security** PIPEDA, HIPAA, and SOC 2 Type 2 compliant with Canadian servers for secure, trusted communications. . ![Smart Scheduling](https://unitedcloud.ca/hubfs/5-Jan-23-2026-05-31-04-9638-PM.png) ### **Smart Calendar Integration** Connect with Outlook, Google Calendar, or Microsoft Teams for seamless meeting scheduling, invitations, and reminders. ![Instant Topic Recognition](https://unitedcloud.ca/hubfs/6-Jan-23-2026-05-31-04-5379-PM.png) ### **Recording Meetings through AI** Record meetings to capture details. Add AI-powered transcription and speaker identification with an upgrade for searchable, shareable meeting content. ### Frequently asked questions ###### How does UC Connect differ from other video conferencing platforms? UC Connect Premium Video is built directly into your Hosted PBX, so you get voice, video, messaging, and collaboration from one platform instead of juggling separate subscriptions. With Canadian support, flexible plans, and integrations with Microsoft 365 and Google Workspace, it delivers enterprise-grade conferencing with the personal service and flexibility that larger providers can't match. ###### Are there any hidden fees? Each plan clearly outlines what is included. Core features like HD video, screen sharing, and chat come standard. Some advanced features such as recording, breakout rooms, and AI transcription are available on upgraded plans. Your account team can walk you through exactly what each tier includes so there are no surprises. ###### Do participants need to create an account to join? No. Participants join directly from their browser by clicking the meeting link. No account, no download, no setup. The host manages everything. ###### What browsers are supported? UC Connect Premium Video is optimized for Google Chrome, which we recommend for the best hosting experience. Participants can also join through Microsoft Edge (V96+) and Safari (14+). The platform supports Windows 10+, Mac OS X 11+, Android 11+, and iOS 15+. No plugins or downloads required to join a meeting. ###### How do I access and view transcriptions? Transcription is available with an upgrade. When enabled, recorded meetings are transcribed with AI-powered speaker identification. To access your transcriptions, go to the Meetings tab and select Past, or navigate directly to the Recordings tab. You will find the transcription in the top right corner of the recording page. Transcriptions typically take a few hours to process before appearing in your dashboard. ###### How many participants can attend a UC Connect Premium Video meeting? It depends on your plan, ranging from 25 participants, up to 250. This makes it easy to match the right plan to your clients' team size and meeting needs. ###### Can I use UC Connect with my existing phone system? Yes. UC Connect Premium Video is built into the Hosted PBX platform, so meetings, calls, and messaging all work together. There is no separate platform to manage or additional vendor relationship to maintain. ###### Is UC Connect suitable for webinars and large events? With features like speaker spotlight, stage view, live streaming, and moderator controls on upgraded plans, UC Connect handles everything from team huddles to company-wide events and training sessions. ###### Can I record my meetings? Yes. Upgraded plans include audio and video recording so you can capture every detail. Recordings are stored in the cloud for easy access and sharing with team members who could not attend. Pro plans add AI-powered transcription with speaker identification, turning recordings into searchable, shareable content. ###### What is the difference between Basic, Plus, and Pro? Basic gives you HD video meetings for up to 25 participants with screen sharing, chat, and scheduling. Plus adds recording, breakout rooms, security controls, and custom branding for up to 100 participants. Pro unlocks AI transcription, live streaming, and multi-camera broadcast for up to 250 participants. ### By using UC Connect Premium Video, you agree to our              Terms of Usage and Privacy Policy ###### Terms of Usage The Terms of Usage explain how you can use UC Connect Premium Video, including user responsibilities, service availability, payment terms, acceptable use policies, and important legal information. [Click here to learn more](https://unitedcloud.ca/uc-connect-premium-video-terms-of-use-unitedcloud?hsLang=en). ###### Privacy Policy Our Privacy Policy details how we collect, use, and safeguard your personal information, including meeting data, recordings, and account details. It explains your privacy rights, data security measures, and our commitment to PIPEDA compliance. [Click here to learn more](https://unitedcloud.ca/privacy-policy?hsLang=en). ### \*AI Transparency: UC Connect Premium Video integrates with Gemini to support AI Transcription and Sentiment Analysis [![UC-logo-col-reverse-web (3)](https://unitedcloud.ca/hs-fs/hubfs/UC-logo-col-reverse-web%20(3).png?width=100&height=54&name=UC-logo-col-reverse-web%20(3).png "UC-logo-col-reverse-web (3)")](https://www.unitedcloud.ca/?hsLang=en) #### Business Voice Services Provider Follow us [![Visit facebook](https://f.hubspotusercontent10.net/hubfs/8768169/SaaS/Theme/images/icons/social/facebook.svg)](https://www.facebook.com/unitedcloud/) [![Visit twitter](https://f.hubspotusercontent10.net/hubfs/8768169/SaaS/Theme/images/icons/social/twitter.svg)](https://x.com/UnitedCloud_CA) [![Visit linkedin](https://f.hubspotusercontent10.net/hubfs/8768169/SaaS/Theme/images/icons/social/linkedin.svg)](https://www.linkedin.com/company/unitedcloud-inc-/) #### Products - [Phone System](https://unitedcloud.ca/products/phone-system) - 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[Trust Center](https://trust.unitedcloud.ca) [System Status](https://status.iplogin.ca) Copyright 2026 © UnitedCloud Inc.              ```json { "@context" : "https://schema.org", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "CA", "addressLocality" : "Chestermere", "addressRegion" : "AB", "postalCode" : "T1X 0V2", "streetAddress" : "100 Rainbow Road #206" }, "alternateName" : [ "UnitedCloud", "United Cloud" ], "areaServed" : { "@type" : "Country", "name" : "Canada" }, "contactPoint" : [ { "@type" : "ContactPoint", "areaServed" : "CA", "availableLanguage" : "English", "contactType" : "sales", "telephone" : "+1-587-885-1304" }, { "@type" : "ContactPoint", "areaServed" : "CA", "availableLanguage" : "English", "contactType" : "customer service", "telephone" : "+1-800-693-3891" }, { "@type" : "ContactPoint", "areaServed" : "CA", "contactOption" : "TollFree", "contactType" : "technical support", "hoursAvailable" : "Mo-Su 00:00-24:00", "telephone" : "+1-587-573-7333" } ], "description" : "UnitedCloud is a Canadian UCaaS (Unified Communications as a Service) provider offering cloud business phone systems, SIP trunking, Microsoft Teams integration, contact center, and white-label telecom solutions for Canadian businesses and partners.", "email" : "info@unitedcloud.ca", "foundingLocation" : { "@type" : "Place", "name" : "Chestermere, Alberta, Canada" }, "knowsAbout" : [ "UCaaS", "Unified Communications as a Service", "Cloud phone systems", "VoIP", "SIP trunking", "Microsoft Teams Direct Routing", "Contact center solutions", "White-label telecom", "PIPEDA compliance", "Canadian business communications" ], "logo" : "https://unitedcloud.ca/wp-content/uploads/UnitedCloud_Email_logo__5_.png", "name" : "UnitedCloud Inc.", "sameAs" : [ "https://www.linkedin.com/company/unitedcloud", "https://twitter.com/unitedcloud" ], "url" : "https://unitedcloud.ca" } ``` ```json { "@context" : "https://schema.org", "@type" : [ "LocalBusiness", "TelecommunicationsService" ], "address" : { "@type" : "PostalAddress", "addressCountry" : "CA", "addressLocality" : "Chestermere", "addressRegion" : "AB", "postalCode" : "T1X 0V2", "streetAddress" : "100 Rainbow Road #206" }, "areaServed" : { "@type" : "Country", "name" : "Canada" }, "description" : "Canadian UCaaS provider offering cloud phone systems, unified communications, SIP trunking, and white-label telecom solutions for Canadian businesses.", "email" : "info@unitedcloud.ca", "geo" : { "@type" : "GeoCoordinates", "latitude" : 51.0486, "longitude" : -113.8731 }, "hasOfferCatalog" : { "@type" : "OfferCatalog", "itemListElement" : [ { "@type" : "Offer", "itemOffered" : { "@type" : "Service", "name" : "Cloud Business Phone System" } }, { "@type" : "Offer", "itemOffered" : { "@type" : "Service", "name" : "Microsoft Teams Phone Integration" } }, { "@type" : "Offer", "itemOffered" : { "@type" : "Service", "name" : "SIP Trunking" } }, { "@type" : "Offer", "itemOffered" : { "@type" : "Service", "name" : "Contact Center (CCaaS)" } }, { "@type" : "Offer", "itemOffered" : { "@type" : "Service", "name" : "Call Recording and Transcription" } }, { "@type" : "Offer", "itemOffered" : { "@type" : "Service", "name" : "UC Analog — Analog Line Replacement" } }, { "@type" : "Offer", "itemOffered" : { "@type" : "Service", "name" : "White-Label UCaaS Partner Program" } } ], "name" : "UCaaS and Cloud Communications Services" }, "image" : "https://unitedcloud.ca/wp-content/uploads/UnitedCloud_Email_logo__5_.png", "name" : "UnitedCloud Inc.", "openingHoursSpecification" : { "@type" : "OpeningHoursSpecification", "closes" : "17:30", "dayOfWeek" : [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday" ], "opens" : "06:30" }, "priceRange" : "$$", "telephone" : "+1-587-885-1304", "url" : "https://unitedcloud.ca" } ``` ```json { "@context" : "https://schema.org", "@type" : "Product", "areaServed" : { "@type" : "Country", "name" : "Canada" }, "brand" : { "@type" : "Brand", "name" : "UnitedCloud" }, "description" : "A cloud-based VoIP business phone system for Canadian businesses. Includes calling, texting, faxing, call routing, auto-attendant, voicemail, and analytics. No hardware required. PIPEDA-compliant.", "name" : "UnitedCloud Cloud Business Phone System", "offers" : { "@type" : "Offer", "availability" : "https://schema.org/InStock", "priceCurrency" : "CAD", "seller" : { "@type" : "Organization", "name" : "UnitedCloud Inc." } }, "provider" : { "@type" : "Organization", "name" : "UnitedCloud Inc.", "url" : "https://unitedcloud.ca" }, "url" : "https://unitedcloud.ca/business-phone/" } ``` ```json { "@context" : "https://schema.org", "@type" : "FAQPage", "mainEntity" : [ { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "A cloud business phone system is a VoIP-based phone service hosted on the internet rather than on physical hardware at your office. It lets businesses make and receive calls, texts, and faxes from any device, anywhere, with features like call routing, voicemail, auto-attendant, and analytics — all managed through an online portal." }, "name" : "What is a cloud business phone system?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes. UnitedCloud is a Canadian-owned UCaaS provider operating under Canadian privacy law. Our platform is designed to support PIPEDA compliance for Canadian businesses, including regulated industries like healthcare and legal services." }, "name" : "Is UnitedCloud's phone system PIPEDA compliant?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes. UnitedCloud supports number porting, so you can transfer your existing business phone number to our platform with no service interruption. You can also choose a new number if preferred." }, "name" : "Can I keep my existing business phone number?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "No. UnitedCloud works with any SIP-compliant phone and also offers softphone apps for desktop, iOS, and Android. You can keep existing compatible hardware or choose from a wide range of supported phone models." }, "name" : "Do I need to buy new phones to use UnitedCloud?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Most UnitedCloud setups are completed quickly, with many businesses up and running within a few business days. UnitedCloud provides onboarding support, training, and remote implementation so there is no need for on-site technicians." }, "name" : "How long does it take to set up a cloud phone system with UnitedCloud?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes. UnitedCloud's cloud phone system works on any device from any location, making it ideal for hybrid and fully remote Canadian businesses. Employees can use the same business number and features whether they are in the office, working from home, or on the go." }, "name" : "Does UnitedCloud offer support for hybrid and remote teams?" } ] } ``` ```json { "@context" : "https://schema.org", "@type" : "Service", "areaServed" : { "@type" : "Country", "name" : "Canada" }, "audience" : { "@type" : "Audience", "audienceType" : "MSPs, ISPs, and telecom resellers in Canada" }, "description" : "UnitedCloud's white-label partner program gives Canadian MSPs, ISPs, and telecom resellers a fully branded UCaaS platform. Partners set their own pricing, own the client relationship, and earn 30–50% gross margins. UnitedCloud provides Tier 1–3 technical support, billing, and implementation services.", "name" : "UnitedCloud White-Label UCaaS Partner Program", "provider" : { "@type" : "Organization", "name" : "UnitedCloud Inc.", "url" : "https://unitedcloud.ca" }, "url" : "https://unitedcloud.ca/partners/" } ``` ```json { "@context" : "https://schema.org", "@type" : "AboutPage", "description" : "UnitedCloud is a 100% Canadian, channel-driven UCaaS provider based in Chestermere, Alberta. We support hundreds of Canadian MSPs and telecom partners with a white-label unified communications platform featuring geo-redundant Canadian infrastructure.", "mainEntity" : { "@type" : "Organization", "name" : "UnitedCloud Inc.", "url" : "https://unitedcloud.ca" }, "name" : "About UnitedCloud — Canada's UCaaS Provider", "url" : "https://unitedcloud.ca/about/" } ```