In business communication, the importance of phone calls has not diminished as much as some may suggest. Many clients and prospects from small and large businesses still prefer to reach out via phone.
While using a personal phone exclusively may be tempting, choosing a dedicated business phone app can significantly simplify operations. Such an app enables call forwarding, voicemail storage, and even call recording or transcription, among other features.
Does Your Business Need a Phone App?
Consider these questions:
- Do you need to make calls regularly while on the go?
- Do your employees use different devices to work? A business phone app that works across iOS, Android, PC, and Mac, like UnitedCloud’s, can help.
If you answered "Yes" to either question, a business phone app would benefit your company.
Business Phone Apps vary in functionality. Here's what sets UnitedCloud apart:
- The app supports video conferencing, instant messaging, and a variety of other communication tools, all integrated into one convenient platform.
- The auto attendant feature streamlines call management by routing incoming calls to the appropriate people, saving valuable time and improving efficiency.
- Effortlessly transfer calls within your company directory, ensuring that communications are directed to the right person without delay.
- Send SMS and MMS messages both internally and externally, allowing for efficient and versatile communication from within the app.
- Personalize your voicemail greeting and utilize the visual voicemail feature to transcribe messages, making it easier to manage and respond to calls.
- The app offers real-time transcription of calls, providing you with accurate recordings and transcripts for important conversations, enhancing your record-keeping and follow-up processes.
Three Key Benefits of a Business Phone App
Reason #1: Advanced Technology
Beyond serving as a basic business phone app, UnitedCloud leverages state-of-the-art UCaaS technology and a global network to allow high-quality calls over Wi-Fi or an Internet connection—yes, including fax services over the Internet.
Reason #2: Easy Administration Anywhere
UnitedCloud’s business phone app lets you manage business lines and hours from anywhere. It’s easy for admins to add new users, numbers, and lines from the online account.
Reason #3: Cost-Effectiveness
UnitedCloud’s app updates automatically with no expensive hardware, making it cost-effective for businesses of all sizes.
Experience the Difference Today
UnitedCloud's Business Phone App solution is user-friendly and scalable. Even the basic plan includes all these features, catering to small businesses and global enterprises alike. Communicate with prospects, customers, and vendors—all from a single business phone app.