--- title: UnitedCloud and Microsoft Teams Integration description: Discover how UnitedCloud seamlessly integrates with Microsoft Teams to enhance business communications with advanced calling features, SMS/MMS, and global calling capabilities. Join forces for efficient collaboration. image: https://unitedcloud.ca/hubfs/UnitedCloud%20and%20Microsoft%20Teams%20Integration.png --- [Skip to content](https://unitedcloud.ca/articles/unitedcloud-and-microsoft-teams-integration#main-content) [![UC_Horizontal_Colour_Positive_Web_600 copy](https://unitedcloud.ca/hs-fs/hubfs/UC_Horizontal_Colour_Positive_Web_600%20copy.png?width=292&height=40&name=UC_Horizontal_Colour_Positive_Web_600%20copy.png "UC_Horizontal_Colour_Positive_Web_600 copy")](https://unitedcloud.ca/) - Products #### [Phone System](https://unitedcloud.ca/products/phone-system) #### [Microsoft Teams Integration](https://unitedcloud.ca/products/microsoft-teams-integration) #### [Contact Center](https://unitedcloud.ca/products/contact-center) #### [SIP Trunking](https://unitedcloud.ca/products/sip-trunking) #### [UC AI Voice Assist](https://unitedcloud.ca/products/uc-ai-voice-assist) #### [UC Connect Premium Video](https://unitedcloud.ca/products/uc-connect-premium-video) #### [Internet Fax](https://unitedcloud.ca/products/internet-fax) #### [Voice Analytics](https://unitedcloud.ca/products/voice-analytics) #### [Advanced UC Softphone](https://unitedcloud.ca/products/advanced-uc-softphone) #### [UC Operator](https://unitedcloud.ca/products/uc-operator) #### [UC Analog](https://unitedcloud.ca/products/uc-analog) #### [UC Hospitality](https://unitedcloud.ca/products/uc-hospitality) - [Solutions](https://unitedcloud.ca/solutions) - [Articles](https://unitedcloud.ca/articles) - [Partners](https://unitedcloud.ca/partners) - [Contact Us](https://unitedcloud.ca/contact) [Login](https://unitedcloud.ca/client-login) [Back to Articles](https://unitedcloud.ca/articles) ![](https://unitedcloud.ca/hubfs/UnitedCloud%20and%20Microsoft%20Teams%20Integration.png) [Technical Feature](https://unitedcloud.ca/articles/tag/technical-feature) May 02, 2024 ## UnitedCloud and Microsoft Teams Integration Discover how UnitedCloud seamlessly integrates with Microsoft Teams to enhance business communications with advanced calling features, SMS/MMS, and global calling capabilities. Join forces for efficient collaboration. As Microsoft Teams continues to witness a surge in user counts, it's evident that organizations deeply integrated into the Microsoft ecosystem rely on Teams for their internal and external communication needs. Teams excel at providing a platform for team collaboration, video meetings, and file storage. However, businesses often find themselves looking for more comprehensive solutions when it comes to advanced calling capabilities, global availability, and additional phone licenses. Enter UnitedCloud, a platform offering modern, unified business communications and customer engagement solutions. UnitedCloud enables users to call, message, meet, and manage employees from a unified interface. By integrating [UnitedCloud with Microsoft Teams](https://unitedcloud.ca/microsoft-teams-integration), businesses can harness the full potential of UnitedCloud's offerings without moving away from the familiar Teams environment. UnitedCloud's integration with Microsoft Teams enriches the platform with multiple call routing options tailored to meet businesses' unique communication needs. This integration brings features not readily available in Teams, such as SMS/MMS, analytics, call recordings, and global calling, eliminating the need for additional Microsoft Teams phone licenses. ## A Seamless Integration for Enhanced Communication UnitedCloud offers two innovative routing options, allowing businesses to create a robust communications hub: ### Direct Routing You can use the native Teams dialer to make and receive calls anywhere, leveraging UnitedCloud's full capabilities in one application. ### License-Free Routing Enable calling and SMS/MMS with your business phone number directly within Teams, without the need for additional apps or Microsoft licenses. ## Key Features of the UnitedCloud and Microsoft Teams Integration The integration of UnitedCloud and Microsoft Teams marks a new era in business communications, combining UnitedCloud's robust calling features with Teams' collaboration tools. This integration streamlines communications and enhances Teams' functionality, allowing businesses to maximize both platforms without sacrificing quality or efficiency. ![Untitled (40 x 40 px) (80 x 80 px) (100 x 100 px) (2)-1](https://unitedcloud.ca/hs-fs/hubfs/Untitled%20(40%20x%2040%20px)%20(80%20x%2080%20px)%20(100%20x%20100%20px)%20(2)-1.png?width=26&height=26&name=Untitled%20(40%20x%2040%20px)%20(80%20x%2080%20px)%20(100%20x%20100%20px)%20(2)-1.png) ### Make and Receive Calls Search for synced contacts across UnitedCloud and Microsoft, make and receive calls, and dial external numbers directly within Teams. ![Untitled (40 x 40 px) (80 x 80 px) (100 x 100 px) (2)-1](https://unitedcloud.ca/hs-fs/hubfs/Untitled%20(40%20x%2040%20px)%20(80%20x%2080%20px)%20(100%20x%20100%20px)%20(2)-1.png?width=26&height=26&name=Untitled%20(40%20x%2040%20px)%20(80%20x%2080%20px)%20(100%20x%20100%20px)%20(2)-1.png) ### SMS & MMS Engage in text and image messaging using your business phone number. ![Untitled (40 x 40 px) (80 x 80 px) (100 x 100 px) (2)-1](https://unitedcloud.ca/hs-fs/hubfs/Untitled%20(40%20x%2040%20px)%20(80%20x%2080%20px)%20(100%20x%20100%20px)%20(2)-1.png?width=26&height=26&name=Untitled%20(40%20x%2040%20px)%20(80%20x%2080%20px)%20(100%20x%20100%20px)%20(2)-1.png) ### Simple Onboarding and Management Leveraging professional services for a swift and straightforward setup, ensuring immediate calling capabilities. ![Untitled (40 x 40 px) (80 x 80 px) (100 x 100 px) (2)-1](https://unitedcloud.ca/hs-fs/hubfs/Untitled%20(40%20x%2040%20px)%20(80%20x%2080%20px)%20(100%20x%20100%20px)%20(2)-1.png?width=26&height=26&name=Untitled%20(40%20x%2040%20px)%20(80%20x%2080%20px)%20(100%20x%20100%20px)%20(2)-1.png) ### Any Device, From Anywhere Available as a web-based or desktop application, with support for mobile and tablet devices, facilitating use from any location. ## Getting Started with UnitedCloud for Microsoft Teams Our product experts are ready to guide you through the optimal routing options for your calling needs, ensuring a tailored communication solution for your business. Discover how [UnitedCloud and Microsoft Teams integration](https://unitedcloud.ca/microsoft-teams-integration) can transform your business communications.  ## Get a hands-on look at UnitedCloud with our team. ## **Minimal setup. Maximum efficiency. Endless possibilities.** Let's chat   [![UnitedCloud](https://unitedcloud.ca/hubfs/UC%20Logo%20(200%20x%20200%20px).png)](https://unitedcloud.ca/articles/author/unitedcloudteam) ### [UnitedCloud](https://unitedcloud.ca/articles/author/unitedcloudteam) [![Facebook Author](https://unitedcloud.ca/hubfs/raw_assets/public/@marketplace/inboundelements_com/SaaS_Elements/images/theme/icons/social/facebook.svg)](https://www.facebook.com/unitedcloud/) [![Twitter Author](https://unitedcloud.ca/hubfs/raw_assets/public/@marketplace/inboundelements_com/SaaS_Elements/images/theme/icons/social/twitter.svg)](https://x.com/UnitedCloud_CA) [![Linkedin Author](https://unitedcloud.ca/hubfs/raw_assets/public/@marketplace/inboundelements_com/SaaS_Elements/images/theme/icons/social/linkedin.svg)](https://www.linkedin.com/company/unitedcloud-inc-/) ## Latest Articles Browse all posts ![The Call Feature That Lets You Focus Without Going Dark](https://unitedcloud.ca/hubfs/The%20Call%20Feature%20That%20Lets%20You%20Focus%20Without%20Going%20Dark.png) [Contact Center](https://unitedcloud.ca/articles/tag/contact-center) ### The Call Feature That Lets You Focus Without Going Dark A cloud contact center isn't a novelty anymore. It's the baseline. So what actually separates a contact center that delights customers from... September 10, 2026 ![Stop Switching Screens: The Case for Bringing Your Phone System into Microsoft Teams](https://unitedcloud.ca/hubfs/Stop%20Switching%20Screens%20The%20Case%20for%20Bringing%20Your%20Phone%20System%20into%20Microsoft%20Teams.png) [MS Teams](https://unitedcloud.ca/articles/tag/ms-teams) ### Stop Switching Screens: The Case for Bringing Your Phone System into Microsoft Teams Your team already lives in Teams. Here's why your business phone system should too. September 08, 2026 ![Call Hold or Call Park? The One-Word Difference That Changes Everything](https://unitedcloud.ca/hubfs/Call%20Hold%20or%20Call%20Park%20The%20One-Word%20Difference%20That%20Changes%20Everything.png) [Technical Feature](https://unitedcloud.ca/articles/tag/technical-feature) ### Call Hold or Call Park? The One-Word Difference That Changes Everything Both put a caller on hold. Only one lets someone else pick that call back up. Here's why that distinction matters more than it sounds like ... August 24, 2026 [![UC-logo-col-reverse-web (3)](https://unitedcloud.ca/hs-fs/hubfs/UC-logo-col-reverse-web%20(3).png?width=100&height=54&name=UC-logo-col-reverse-web%20(3).png "UC-logo-col-reverse-web (3)")](https://www.unitedcloud.ca/) #### Business Voice Services Provider Follow us [![Visit facebook](https://f.hubspotusercontent10.net/hubfs/8768169/SaaS/Theme/images/icons/social/facebook.svg)](https://www.facebook.com/unitedcloud/) [![Visit twitter](https://f.hubspotusercontent10.net/hubfs/8768169/SaaS/Theme/images/icons/social/twitter.svg)](https://x.com/UnitedCloud_CA) [![Visit linkedin](https://f.hubspotusercontent10.net/hubfs/8768169/SaaS/Theme/images/icons/social/linkedin.svg)](https://www.linkedin.com/company/unitedcloud-inc-/) #### Products - [Phone System](https://unitedcloud.ca/products/phone-system) - [Microsoft Teams Integration](https://unitedcloud.ca/products/microsoft-teams-integration) - [Contact Center](https://unitedcloud.ca/products/contact-center) - [SIP 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